Product Design & Information Architecture
I translate content, needs, and constraints into clear interaction models, information architecture, and accessible behavior.
Principal UX Designer · Product Design · Design Systems · Experience Strategy
I bring hands-on product design to ambiguous problems, then turn recurring friction into clearer decisions, reusable structures, and stronger team capability. That range lets me contribute where the work needs it most: in the experience, in the room, or in the system around both.
I translate content, needs, and constraints into clear interaction models, information architecture, and accessible behavior.
I turn recurring issues into practical standards, review paths, and patterns that help teams improve quality before every question reaches a specialist.
I make tradeoffs, risk, and investment needs visible so teams and leaders can focus attention where it will matter most.
I create training, coaching, shared tools, and escalation paths that help people solve more problems with confidence.
The titles changed, but a consistent pattern runs through the work: stay close to the product, solve the immediate problem, and create a clearer way to handle the next one.
Lead experience-quality strategy across a growing Associate Experience organization. I work with product, engineering, research, and QA to make quality risk more visible, improve the decisions behind delivery, and direct deeper support where it can create the most value.
Built practical quality systems for three teams and 16 designers, including risk-based review paths, shared severity language, training, and peer champion support. The goal was to help teams catch more issues earlier without routing every decision through one specialist.
Led the College of ACES web team while personally designing every wireframe for the Program Explorer, an interest-based discovery experience spanning 126 academic options. I also co-chaired the roughly 175-person Web Implementation Guidelines Group and served on its five-person steering committee.
Managed a creative team responsible for a broad digital ecosystem, including the website, program-registration communications, campaigns, social media, and materials supporting student and community programs.
The case studies show the decisions, artifacts, and outcomes behind this experience.